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Privacy Policy

Effective and last updated:

Your company’s work comes with important information. Here is how Axiono handles it—and the choices you have.

Axiono is operated by Axiono AI, LLC, a Delaware limited liability company in the United States (“Axiono,” “we,” “us,” or “our”). This policy covers our website and services, including our AI workspace and connected-account features. It does not replace the privacy policies of third-party services you use.

1. Information we collect

  • Account details: your name, email, sign-in information, profile, and preferences, including details from a sign-in provider you choose.
  • Workspace content: company and project information, conversations, files, outputs, tasks, approvals, and saved agent memory.
  • Connected accounts: account details, permissions, access credentials, and information from services you connect.
  • Payments and usage: credit purchases, balances, payment references, and service usage. Stripe processes payment details; we receive payment status and customer or transaction identifiers.
  • Technical and support information: IP addresses, browser and device details, activity and error logs, and messages you send us.

2. How we use information

We use information to run your workspace, carry out requested work, process payments, provide support, improve reliability, prevent misuse, and meet legal obligations.

We do not sell personal information. We do not use workspace or connected-account content for advertising or to train generalized AI models.

Where required, our legal bases are providing the agreed service, legitimate interests such as security and reliability, legal obligations, or your consent. Google data is subject to the stricter limits below.

3. AI processing and agent memory

AI providers receive relevant instructions, conversations, files, and tool results—including connected-account information—to deliver enabled features. Credit-backed models may use OpenRouter and its model providers; supported ChatGPT subscriptions use your connected account.

Provider terms and settings govern their processing, security logs, and retention. We do not promise zero retention across every provider or feature.

Agent memory is not model training. Saved conversations and company, project, and agent context help agents continue your work and may be included in later requests.

Groq processes voice recordings into text. Voice transcription does not itself save an audio file in your workspace; audio uploaded as an attachment is stored.

4. Connected accounts

Connections are optional. Access is limited by your granted permissions and may be shared by eligible agents in your company.

Google Workspace

Separate from Google sign-in, this connection lets agents read and summarize authorized Gmail messages, Drive files (including Docs and Sheets), and Calendar information. We also access account identity. Gmail compose permission is used only for reviewed drafts, not sending.

Axiono’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements:

  • Google data, including derived information, is used only to provide or improve appropriate user-facing features you enable—not for sale, advertising, creditworthiness or lending decisions, or generalized AI training.
  • Transfers are limited to what is necessary for those features with consent, security, legal requirements, or a merger, acquisition, or asset sale with your explicit prior consent.
  • Human access requires your affirmative agreement for specific data, necessary security investigation, legal compliance, or aggregated and anonymized internal operations permitted by Google’s policy.

Google access credentials are stored encrypted. You can disconnect in Axiono or revoke access through your Google account. See Retention and deletion for what happens to saved information.

5. Service providers and sharing

Alongside the AI providers above, we use hosting, storage, authentication, and email services, including Supabase; Daytona for execution environments; connected developers such as Kooder for delegated work; and Stripe for payments.

Connected tools receive information needed for enabled work. Content you choose to share or publish reaches its recipients or the public. Third-party services have their own privacy policies.

We may disclose information for legal compliance, security, protection of rights, or a business transfer. The stricter Google restrictions above still apply.

6. Retention and deletion

We retain workspace content to support ongoing work, without a universal automatic deletion period. Earlier versions and copies may remain after changes. Archiving is not deletion; project deletion may preserve mixed-project history, financial and approval records, and external content.

Disconnecting stops future access but does not erase saved conversations, files, or agent memory. Request deletion at atef@axiono.ai.

We assess requests across affected records and copies. Legal, accounting, security, or dispute-resolution needs may require retention. Backups and third-party services can follow different removal processes; deletion is not necessarily immediate.

7. Cookies and browser storage

Cookies and browser storage support sign-in, security, and preferences. Browser controls let you manage them, but blocking essential storage may break features.

We do not currently use advertising trackers or session-replay tools. We keep operational logs, and third-party resources such as fonts may send your IP address and other technical information to their providers.

8. Security and international processing

Access controls, private storage, and credential protections help safeguard information, but no service is completely secure. Keep your account secure and only share information you are authorized to provide.

Our team and providers may process information in the United States and other countries with different data-protection laws. Applicable international-transfer requirements still apply; contact us for details relevant to your account.

9. Your choices and rights

You control what you submit and which accounts you connect. Depending on applicable law, you may request access, a copy, correction, or deletion; restrict or object to processing; withdraw consent; or complain to a data-protection authority.

Email atef@axiono.ai with your request and account details. We may verify your identity or authority, respond under applicable law, and explain any limitations. Do not send passwords, access tokens, or payment-card details.

If another Axiono customer supplied your information, contact them or us to direct your request appropriately.

10. Children’s privacy

Axiono is for businesses, not directed to children. Contact atef@axiono.ai if you believe a child has provided personal information, so we can investigate and address it under applicable law.

11. Changes and contact

Updates appear here with a revised date. We provide additional notice or seek consent when required by law. For questions or privacy requests, contact:

Axiono AI, LLC
Delaware, United States
atef@axiono.ai